:root{--brand-950: #142638;--brand-900: #15364a;--brand-700: #1e4b63;--brand-text: #d8e4ee;--brand-muted: #97afbf;--accent: #13a5b5;--accent-strong: #0c8f9d;--accent-bright: #21c9ce;--accent-subtle: #eaf6fa;--text: #172c45;--text-secondary: #5d6f83;--text-muted: #8696a9;--text-faint: #9caec1;--border: #e6edf3;--border-subtle: #eef2f6;--surface: #ffffff;--surface-page: #f7f9fc;--surface-subtle: #f2f5f8;--surface-raised: #f8fafc;--success: #147757;--success-bg: #e8f7ef;--info: #2877c7;--info-bg: #eaf3ff;--warning: #946614;--warning-bg: #fff2d5;--danger: #b3261e;--purple: #6654b3;--purple-bg: #eeebff;--whatsapp: #009d6b;--whatsapp-bright: #40cc8b;--email: #0679e9;--email-bright: #3cafff;--grad-sidebar: linear-gradient(155deg, var(--brand-900), var(--brand-950));--grad-avatar: linear-gradient(135deg, #51bd9f, #168c9e);--grad-wa: linear-gradient(135deg, var(--whatsapp-bright), var(--whatsapp));--grad-email: linear-gradient(135deg, var(--email-bright), var(--email));--grad-primary: 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.brand-logo{display:flex;justify-content:center;margin:0 0 8px}.login-card .brand-logo img{height:52px;width:auto}.login-card .brand-logo .logo-dark,[data-theme=dark] .login-card .brand-logo .logo-light{display:none}[data-theme=dark] .login-card .brand-logo .logo-dark{display:block}@font-face{font-family:Poppins;font-weight:500;font-display:swap;src:url(/fonts/Poppins-Medium.ttf) format("truetype")}@font-face{font-family:Poppins;font-weight:600;font-display:swap;src:url(/fonts/Poppins-SemiBold.ttf) format("truetype")}.app-topbar{display:none}:root[data-brand]:not([data-theme=dark]){--accent: #534AB7;--accent-subtle: #EEEDFE;--text: #26215C;--text-secondary: #5F5A86;--text-muted: #7D7A99;--border: #E6E4F4;--border-subtle: #EFEEF8;--desk-app: #F7F6FD;--desk-list: #FFFFFF;--desk-surface: #FFFFFF;--desk-hover: #F4F3FB;--desk-customer: #F4F3FB;--desk-agent: #534AB7;--grad-primary: #3C3489}:root[data-brand][data-theme=dark]{--accent: #A39DEB;--accent-subtle: #26215C;--desk-app: #15171F;--desk-list: #1A1C25;--desk-surface: #1C1F2A;--desk-hover: #262833;--desk-customer: #262833;--desk-agent: #EEEDFE;--border: #2B2D39;--border-subtle: #23252F}:root[data-brand] .primary{background:#3c3489;color:#fff}:root[data-brand] .primary:hover{background:#2f2870}:root[data-brand][data-theme=dark] .primary{background:#7f77dd;color:#15171f}:root[data-brand][data-theme=dark] .primary:hover{background:#948de6}:root[data-brand]:not([data-theme=dark]) .outbound:not(.internal-note) .desk-bubble,:root[data-brand]:not([data-theme=dark]) .outbound:not(.internal-note) .desk-bubble *{color:#fff}:root[data-brand]:not([data-theme=dark]) .outbound:not(.internal-note) .desk-bubble a{color:#fff;text-decoration:underline}:root[data-brand][data-theme=dark] .outbound:not(.internal-note) .desk-bubble,:root[data-brand][data-theme=dark] .outbound:not(.internal-note) .desk-bubble *{color:#26215c}:root[data-brand] .sidebar .brand,:root[data-brand] .topbar h1,:root[data-brand] .pane-header h2,:root[data-brand] .chat-heading h2,:root[data-brand] .settings-section h2{font-family:Poppins,Segoe UI,sans-serif;font-weight:600;letter-spacing:0}:root[data-brand]:not([data-theme=dark]) .app,:root[data-brand]:not([data-theme=dark]) .app-rail{background:#f7f6fd}:root[data-brand]:not([data-theme=dark]) .sidebar{background:#f7f6fd;border-right:1px solid #E6E4F4;color:#26215c}:root[data-brand]:not([data-theme=dark]) .sidebar .brand,:root[data-brand]:not([data-theme=dark]) .sidebar .nav,:root[data-brand]:not([data-theme=dark]) .sidebar .inbox-nav,:root[data-brand]:not([data-theme=dark]) .queue-nav>button,:root[data-brand]:not([data-theme=dark]) .team-member,:root[data-brand]:not([data-theme=dark]) .sidebar-channel button span,:root[data-brand]:not([data-theme=dark]) .sla-note b{color:#26215c}:root[data-brand]:not([data-theme=dark]) .sidebar .inbox-nav svg{color:#6b67a0}:root[data-brand]:not([data-theme=dark]) .sidebar .nav:hover,:root[data-brand]:not([data-theme=dark]) .queue-nav>button:hover,:root[data-brand]:not([data-theme=dark]) .side-summary:hover{background:#eeedfe}:root[data-brand]:not([data-theme=dark]) .sidebar .nav.active,:root[data-brand]:not([data-theme=dark]) .queue-nav>button.active{background:#fff;color:#3c3489;font-weight:600;box-shadow:0 1px 3px #26215c1a,0 0 0 1px #e6e4f4}:root[data-brand]:not([data-theme=dark]) .sidebar .nav.active svg{color:#534ab7}:root[data-brand]:not([data-theme=dark]) .inbox-nav small,:root[data-brand]:not([data-theme=dark]) .queue-count,:root[data-brand]:not([data-theme=dark]) .team-member small,:root[data-brand]:not([data-theme=dark]) .side-summary,:root[data-brand]:not([data-theme=dark]) .sidebar-channel button,:root[data-brand]:not([data-theme=dark]) .sla-note{color:#7d7a99}:root[data-brand]:not([data-theme=dark]) .sidebar-channel{background:#fff;border-color:#e6e4f4}:root[data-brand]:not([data-theme=dark]) .presence-dot,:root[data-brand]:not([data-theme=dark]) .rail-badge,:root[data-brand]:not([data-theme=dark]) .team-member .presence-dot{border-color:#f7f6fd}:root[data-brand] .inbox-nav small.count-strong{background:#534ab7;color:#fff}@media(min-width:1001px){.app.layout-topbar{display:grid;grid-template-columns:auto minmax(0,1fr);grid-template-rows:54px minmax(0,1fr)}.layout-topbar>.app-rail{display:none}.layout-topbar>.sidebar{grid-column:1;grid-row:2;min-height:0}.layout-topbar>main{grid-column:2;grid-row:2;min-height:0}.layout-topbar .brand-search{display:none}.app-topbar{grid-column:1 / -1;grid-row:1;display:grid;grid-template-columns:subgrid;align-items:center;min-width:0;background:#26215c;color:#cecbf6}.layout-topbar.sidebar-collapsed .app-topbar{display:flex;gap:14px;padding-left:16px}.app-topbar-logo{justify-self:start;margin-left:12px}.app-topbar-main{display:flex;align-items:center;gap:14px;min-width:0;flex:1;padding:0 12px}[data-theme=dark] .app-topbar{background:#0f1016;border-bottom:1px solid #23252F}.app-topbar button{font:inherit;color:inherit;background:none;border:0;cursor:pointer}.app-topbar-logo{display:flex;align-items:center;padding:4px;border-radius:8px;flex-shrink:0}.app-topbar-logo img{height:30px;width:auto;display:block}.app-topbar-nav{display:flex;gap:2px;min-width:0}.app-topbar-nav button{display:inline-flex;align-items:center;gap:6px;height:34px;padding:0 12px;border-radius:8px;font:500 13px Poppins,Segoe UI,sans-serif;color:#b9b5e8;white-space:nowrap}.app-topbar-nav button:hover{background:#332d72;color:#fff}.app-topbar-nav button.active{background:#3c3489;color:#fff}[data-theme=dark] .app-topbar-nav button:hover{background:#1c1f2a}[data-theme=dark] .app-topbar-nav button.active{background:#26215c;color:#eeedfe}.app-topbar-nav b{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:#e5484d;color:#fff;font:700 10.5px Segoe UI,sans-serif;display:grid;place-items:center}.app-topbar-search{margin-left:auto;display:flex;align-items:center;gap:8px;width:min(300px,26vw);height:34px;padding:0 10px 0 12px;border-radius:9px;background:#332d72!important;color:#a7a2da!important;font-size:12.5px;text-align:left}.app-topbar-search:hover{background:#3b3480!important}[data-theme=dark] .app-topbar-search{background:#1c1f2a!important}.app-topbar-search span{flex:1;min-width:0;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.app-topbar-search kbd{font:600 10.5px Segoe UI,sans-serif;padding:2px 6px;border-radius:5px;background:#26215c;color:#cecbf6}[data-theme=dark] .app-topbar-search kbd{background:#0f1016}.app-topbar-actions{display:flex;align-items:center;gap:2px;flex-shrink:0}.app-topbar-actions>button{width:34px;height:34px;display:grid;place-items:center;border-radius:8px;color:#b9b5e8}.app-topbar-actions>button:hover,.app-topbar-actions>button.active{background:#332d72;color:#fff}[data-theme=dark] .app-topbar-actions>button:hover,[data-theme=dark] .app-topbar-actions>button.active{background:#1c1f2a}.app-topbar-actions>.app-topbar-me{width:auto;padding:0 4px;margin-left:4px}.app-topbar-me .presence-dot{border-color:#26215c}}@media(min-width:1001px)and (max-width:1180px){.app-topbar-search span{display:none}.app-topbar-search{width:auto}}:root[data-skin=lavanda]:not([data-theme=dark]) .app-rail,:root[data-skin=faixa]:not([data-theme=dark]) .app-rail{background:#26215c}:root[data-skin=lavanda]:not([data-theme=dark]) .rail-button,:root[data-skin=faixa]:not([data-theme=dark]) .rail-button{color:#b9b5e8}:root[data-skin=lavanda]:not([data-theme=dark]) .rail-button:hover,:root[data-skin=faixa]:not([data-theme=dark]) .rail-button:hover{background:#332d72;color:#fff}:root[data-skin=lavanda]:not([data-theme=dark]) .rail-button.active,:root[data-skin=faixa]:not([data-theme=dark]) .rail-button.active{background:#3c3489;color:#fff}:root[data-skin=lavanda]:not([data-theme=dark]) .app-rail .presence-dot,:root[data-skin=lavanda]:not([data-theme=dark]) .rail-badge,:root[data-skin=faixa]:not([data-theme=dark]) .app-rail .presence-dot,:root[data-skin=faixa]:not([data-theme=dark]) .rail-badge{border-color:#26215c}:root[data-skin=lavanda]:not([data-theme=dark]){--desk-agent: #3C3489}:root[data-skin=camadas]:not([data-theme=dark]){--desk-agent: #EEEDFE;--desk-list: #F7F6FD}:root[data-skin=camadas]:not([data-theme=dark]) .app-rail{background:#1e1a4d}:root[data-skin=camadas]:not([data-theme=dark]) .rail-button{color:#9f9ad9}:root[data-skin=camadas]:not([data-theme=dark]) .rail-button:hover{background:#2e2868;color:#fff}:root[data-skin=camadas]:not([data-theme=dark]) .rail-button.active{background:#534ab7;color:#fff}:root[data-skin=camadas]:not([data-theme=dark]) .app-rail .presence-dot,:root[data-skin=camadas]:not([data-theme=dark]) .rail-badge{border-color:#1e1a4d}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar{background:#26215c;border-right-color:#332d72}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar .brand{color:#fff}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar .brand .icon-button{color:#b9b5e8}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar .nav,:root[data-skin=camadas]:not([data-theme=dark]) .sidebar .inbox-nav,:root[data-skin=camadas]:not([data-theme=dark]) .queue-nav>button,:root[data-skin=camadas]:not([data-theme=dark]) .team-member{color:#d9d6f7}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar .inbox-nav svg{color:#9f9ad9}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar .nav:hover,:root[data-skin=camadas]:not([data-theme=dark]) .queue-nav>button:hover,:root[data-skin=camadas]:not([data-theme=dark]) .side-summary:hover{background:#332d72}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar .nav.active,:root[data-skin=camadas]:not([data-theme=dark]) .queue-nav>button.active{background:#3c3489;color:#fff;box-shadow:none}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar .nav.active svg{color:#fff}:root[data-skin=camadas]:not([data-theme=dark]) .inbox-nav small,:root[data-skin=camadas]:not([data-theme=dark]) .queue-count,:root[data-skin=camadas]:not([data-theme=dark]) .team-member small,:root[data-skin=camadas]:not([data-theme=dark]) .side-summary,:root[data-skin=camadas]:not([data-theme=dark]) .sidebar-channel button,:root[data-skin=camadas]:not([data-theme=dark]) .sla-note,:root[data-skin=camadas]:not([data-theme=dark]) .sidebar p{color:#9a95cf}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar-channel{background:#2e2868;border-color:#332d72}:root[data-skin=camadas]:not([data-theme=dark]) .sidebar-channel button span,:root[data-skin=camadas]:not([data-theme=dark]) .sla-note b{color:#fff}:root[data-skin=camadas]:not([data-theme=dark]) .team-member .presence-dot{border-color:#26215c}:root[data-skin=camadas]:not([data-theme=dark]) .outbound:not(.internal-note) .desk-bubble{border:1px solid #CECBF6}:root[data-skin=camadas]:not([data-theme=dark]) .outbound:not(.internal-note) .desk-bubble,:root[data-skin=camadas]:not([data-theme=dark]) .outbound:not(.internal-note) .desk-bubble *{color:#26215c}:root[data-skin=camadas]:not([data-theme=dark]) .outbound:not(.internal-note) .desk-bubble a{color:#3c3489}:root[data-skin=ilhas]:not([data-theme=dark]){--desk-app: #E9E7F8;--desk-agent: #3C3489}:root[data-skin=ilhas][data-theme=dark]{--desk-app: #0F1016}:root[data-skin=ilhas] .app,:root[data-skin=ilhas] .app-rail{background:var(--desk-app)!important}:root[data-skin=ilhas]:not([data-theme=dark]) .rail-button{color:#6b67a0}:root[data-skin=ilhas]:not([data-theme=dark]) .rail-button:hover{background:#dedbf3;color:#26215c}:root[data-skin=ilhas]:not([data-theme=dark]) .rail-button.active{background:#fff;color:#3c3489;box-shadow:0 1px 3px #26215c1f}:root[data-skin=ilhas]:not([data-theme=dark]) .app-rail .presence-dot,:root[data-skin=ilhas]:not([data-theme=dark]) .rail-badge{border-color:#e9e7f8}@media(min-width:1001px){:root[data-skin=ilhas] .sidebar{margin:8px 8px 8px 0;border:0!important;border-radius:16px;background:var(--desk-surface)!important;box-shadow:0 1px 3px #26215c0f}:root[data-skin=ilhas] .sidebar-channel{background:var(--desk-app)!important;border-color:transparent!important}:root[data-skin=ilhas] .team-member .presence-dot{border-color:var(--desk-surface)}}:root[data-skin=ilhas] .desk-workspace{gap:8px;border:0;border-radius:0;background:transparent!important;overflow:visible}:root[data-skin=ilhas] .desk-inbox,:root[data-skin=ilhas] .desk-chat,:root[data-skin=ilhas] .desk-details{border:0!important;border-radius:16px;overflow:hidden;box-shadow:0 1px 3px #26215c0f}:root[data-skin=ilhas] .desk-inbox{background:var(--desk-surface)}:root[data-skin=ilhas] .desk-composer{background:var(--desk-app);border-color:transparent}:root[data-skin=ilhas]:not([data-theme=dark]) .desk-composer{background:#f7f6fd}@media(max-width:700px){:root[data-skin=ilhas] .desk-workspace{gap:0}:root[data-skin=ilhas] .desk-inbox,:root[data-skin=ilhas] .desk-chat{border-radius:0}}:root[data-skin=neutro]{--text: #1b1b1b;--text-secondary: #5b5b5b;--text-muted: #8c8c8c;--text-faint: #8c8c8c;--border: #ebebea;--border-subtle: #f0f0ef;--accent: #2d5bff;--accent-subtle: #ebf0ff;--desk-app: #f3f3f2;--desk-list: #fafaf9;--desk-surface: #fff;--desk-hover: rgba(0, 0, 0, .045);--desk-customer: #f2f2f1;--desk-agent: #e7eeff;--neutro-card: 0 1px 2px rgba(0, 0, 0, .05), 0 0 0 1px rgba(0, 0, 0, .06)}:root[data-skin=neutro][data-theme=dark]{--text: #ededed;--text-secondary: #ababab;--text-muted: #747474;--text-faint: #747474;--border: #2a2a2a;--border-subtle: #232323;--accent: #86a3ff;--accent-subtle: #1f2946;--desk-app: #101010;--desk-list: #171717;--desk-surface: #1c1c1c;--desk-hover: rgba(255, 255, 255, .06);--desk-customer: #272727;--desk-agent: #233152;--neutro-card: 0 0 0 1px rgba(255, 255, 255, .08)}:root[data-skin=neutro] .app,:root[data-skin=neutro] .app-rail,:root[data-skin=neutro] .sidebar{background:var(--desk-app)!important;border-right:0!important;color:var(--text)}:root[data-skin=neutro] .sidebar .brand,:root[data-skin=neutro] .sidebar .nav,:root[data-skin=neutro] .sidebar .inbox-nav,:root[data-skin=neutro] .queue-nav>button,:root[data-skin=neutro] .team-member,:root[data-skin=neutro] .sidebar-channel button span,:root[data-skin=neutro] .sla-note b{color:var(--text)}:root[data-skin=neutro] .sidebar .inbox-nav svg,:root[data-skin=neutro] .rail-button{color:var(--text-secondary)}:root[data-skin=neutro] .inbox-nav small,:root[data-skin=neutro] .queue-count,:root[data-skin=neutro] .team-member small,:root[data-skin=neutro] .side-summary,:root[data-skin=neutro] .sidebar-channel button,:root[data-skin=neutro] .sla-note{color:var(--text-muted)}:root[data-skin=neutro] .side-summary{color:var(--text-secondary);font-weight:600}:root[data-skin=neutro] .rail-button:hover,:root[data-skin=neutro] .sidebar .nav:hover,:root[data-skin=neutro] .queue-nav>button:hover,:root[data-skin=neutro] .side-summary:hover{background:var(--desk-hover);color:var(--text)}:root[data-skin=neutro] .rail-button.active,:root[data-skin=neutro] .sidebar .nav.active,:root[data-skin=neutro] .queue-nav>button.active{background:var(--desk-surface);color:var(--text);font-weight:600;box-shadow:var(--neutro-card)}:root[data-skin=neutro] .sidebar .nav.active svg{color:var(--text)}:root[data-skin=neutro] .sidebar-channel{background:var(--desk-surface);border:0;box-shadow:var(--neutro-card);border-radius:10px}:root[data-skin=neutro] .presence-dot,:root[data-skin=neutro] .rail-badge,:root[data-skin=neutro] .team-member .presence-dot{border-color:var(--desk-app)}:root[data-skin=neutro] .desk-workspace{margin:8px 8px 8px 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h5 button{flex:0 0 auto}.flow-people select{width:auto;min-width:140px}.flow-add{width:auto}.avatar-badge.voice{background:#e8823a;color:#fff}.channel-dot.voice{background:#e8823a}.call-event span{display:inline-flex;align-items:center;gap:6px}.softphone{position:fixed;left:16px;bottom:16px;z-index:60;display:flex;flex-direction:column;gap:8px;max-width:min(340px,calc(100vw - 32px))}.softphone-pill{align-self:flex-start;display:inline-flex;align-items:center;gap:6px;padding:5px 10px;border-radius:999px;font-size:12px;cursor:default;background:var(--surface, #fff);color:var(--text-secondary, #5d6f83);border:1px solid var(--border, #e6edf3);box-shadow:0 2px 8px #00000014}.softphone-pill i{width:8px;height:8px;border-radius:50%;background:var(--text-faint, #9caec1)}.softphone-pill.ok i{background:#1aa36f}.softphone-pill.bad i{background:#d9822b}.softphone-card{background:var(--surface, #fff);color:var(--text, #172c45);border:1px solid var(--border, #e6edf3);border-radius:12px;padding:14px;box-shadow:0 10px 30px #0000002e}.softphone-card.ringing{border-color:var(--accent, #534AB7);animation:softphone-pulse 1.2s ease-in-out infinite}@keyframes softphone-pulse{50%{box-shadow:0 10px 30px #0000002e,0 0 0 6px var(--accent-subtle, #EEEDFE)}}.softphone-card header{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-secondary, #5d6f83);margin-bottom:6px}.softphone-card strong{display:block;font-size:16px}.softphone-card small{color:var(--text-muted, #8696a9)}.softphone-actions{display:flex;gap:8px;margin-top:12px}.softphone-actions button{flex:1;display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 10px;border-radius:8px}.softphone-actions .answer{background:#1aa36f;color:#fff;border:none}.softphone-actions .hangup{background:#d64545;color:#fff;border:none}.softphone-actions .muted{background:var(--accent-subtle, #EEEDFE)}.softphone-timer{font-variant-numeric:tabular-nums;font-size:13px;color:var(--text-secondary, #5d6f83)}@media(prefers-reduced-motion:reduce){.softphone-card.ringing{animation:none}}.softphone-incoming{position:fixed;top:14px;left:50%;transform:translate(-50%);z-index:1100;display:flex;align-items:center;gap:14px;flex-wrap:wrap;justify-content:center;width:min(560px,calc(100vw - 32px));padding:14px 18px;border-radius:14px;background:var(--surface, #fff);color:var(--text, #172c45);border:2px solid #1aa36f;box-shadow:0 16px 40px #00000047;animation:softphone-pulse 1.2s ease-in-out infinite}.softphone-incoming-icon{color:#1aa36f;animation:softphone-shake .6s ease-in-out infinite}@keyframes softphone-shake{0%,to{transform:rotate(0)}25%{transform:rotate(-14deg)}75%{transform:rotate(14deg)}}.softphone-incoming-text{flex:1;min-width:160px}.softphone-incoming-text small{display:block;color:var(--text-secondary, #5d6f83);font-size:12px}.softphone-incoming-text strong{font-size:18px}.softphone-incoming .softphone-actions{margin-top:0}.softphone-incoming .softphone-actions button{padding:10px 18px;font-size:15px;font-weight:600}button.softphone-pill{border:1px solid var(--border, #e6edf3);cursor:pointer}button.softphone-pill:hover{border-color:var(--accent, #534AB7);color:var(--text, #172c45)}.softphone-card header .tab{display:inline-flex;align-items:center;gap:5px;padding:4px 8px;border-radius:6px;border:none;background:none;color:inherit;font-size:12px;cursor:pointer}.softphone-card header .tab.active{background:var(--accent-subtle, #EEEDFE);color:var(--text, #172c45);font-weight:600}.softphone-number{display:flex;gap:6px;margin:4px 0 8px}.softphone-number input{flex:1;font-size:18px;letter-spacing:.5px;padding:8px 10px}.softphone-keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin-top:8px}.softphone-keypad button{padding:9px 0;font-size:17px;border-radius:8px;font-variant-numeric:tabular-nums}.softphone-list{display:flex;flex-direction:column;gap:4px;margin-top:8px;max-height:240px;overflow:auto}.softphone-list button{display:flex;align-items:center;gap:8px;text-align:left;padding:8px 10px;border-radius:8px}@media(prefers-reduced-motion:reduce){.softphone-incoming,.softphone-incoming-icon{animation:none}}.softphone-transfer-row{display:flex;align-items:center;gap:6px}.softphone-transfer-row span{flex:1;font-weight:600}.softphone-transfer-row button{display:inline-flex;align-items:center;gap:4px;padding:5px 8px;border-radius:6px;font-size:12px}.softphone-consult{margin-top:10px;padding:10px;border-radius:10px;background:var(--accent-subtle, #EEEDFE)}.softphone-consult small{display:block;color:var(--text-secondary, #5d6f83)}.softphone-consult span{font-weight:600}.softphone.is-ringing{z-index:1100}.softphone-ringing{display:flex;flex-direction:column;gap:10px;padding:12px 14px;border-radius:16px;width:min(330px,calc(100vw - 32px));background:#11845b;color:#fff;box-shadow:0 12px 34px #11845b73;animation:softphone-ring-pulse 1s ease-in-out infinite}@keyframes softphone-ring-pulse{50%{box-shadow:0 12px 34px #11845b73,0 0 0 9px #1aa36f47}}.softphone-ringing-main{display:flex;align-items:center;gap:12px;background:none;border:none;color:inherit;text-align:left;padding:0;cursor:pointer}.softphone-bell{display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:#ffffff2e;flex-shrink:0}.softphone-bell svg{transform-origin:50% 10%;animation:softphone-bell 1s ease-in-out infinite}@keyframes softphone-bell{0%,50%,to{transform:rotate(0)}5%,15%,25%,35%{transform:rotate(-18deg)}10%,20%,30%,40%{transform:rotate(18deg)}}.softphone-ringing-text small{display:block;opacity:.85;font-size:12px}.softphone-ringing-text strong{font-size:17px}.softphone-ringing .softphone-actions{margin-top:0}.softphone-ringing .softphone-actions button{padding:9px 12px;font-weight:600;font-size:14px}.softphone-ringing .softphone-actions .answer{background:#fff;color:#11845b}.softphone-ringing .softphone-actions .hangup{background:#d64545}@media(prefers-reduced-motion:reduce){.softphone-ringing,.softphone-bell svg{animation:none}}